A British holidaymaker found himself £7,000 in debt after arriving in Thailand to discover the hotel he had booked didn't exist.
Glen Parke, 30, had paid £282 for a 59-night stay at Lek Lek Residence, advertised on Booking.com as a "one-bedroom house". However, upon arrival, he found only a small roadside shop and no sign of his accommodation, leading him to spend an additional £3,044 on alternative lodgings booked online.
To add insult to injury, when he arrived at this second hotel, it was fully booked, forcing him to shell out another £3,579 on a third hotel.
He claims that Booking.com assured him they would cover the costs of both hotels as an apology for the initial non-existent booking. READ MORE: ITV News presenter Rageh Omaar issues statement after falling ill live on air Read today's top Manchester Evening News stories Stressed-out Glen got the money for this first and second hotel within a week - but didn't receive a refund for the third hotel until April 18 when Booking.com were approached for comment.
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