Angry customers have taken to Trustpilot to vent their frustrations at the fashion brand established by a star of The Real Housewives of Cheshire after being left out of pocket for months.
Manchester-based Forever Unique has been hit by a spate of one-star reviews on the popular site with some shoppers complaining they have not been refunded for returning clothes for several months.
The brand has a refunds policy of 14 days, according to its website. In response, the company said it has "encountered a difficult period" and has faced a "temporary cashflow challenge and an unfortunate delay in processing refunds".
It added that the situation is "a short-term measure" which has led to "significant" cost-cutting and "business restructuring efforts", which have resulted in "recent growth".
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