'I used to work at Greggs - there is a secret reason pastries aren't always piping hot'

dailyrecord.co.uk:

Ever bitten into a Greggs sausage roll only to find it stone cold? Well, a Greggs employee has revealed why the bakery’s iconic pastries aren't always warm.One customer at Britain's favourite bakery was left disappointed at never managing to find a pastry at the perfect temperature.

Bemoaning their luck, the punter turned to Reddit, asking: "Why are the sausage and bean melts always cold?"And in the comments, a Greggs worker shared a surprising truth: the pastries aren’t actually kept under a hot counter, despite what it looks like.

Instead, the warmth of the bakes depends on how long they've been out of the oven.Responding to the original post, they said: "Because it’s not actually under a hot counter, so when it comes out the oven it’s going to get cold.

You have to get there at the right time."Some members on the discussion forum speculated that Greggs deliberately avoids heating its food to sidestep value-added tax (VAT), which would increase the price of the products.