Danielle Turchiano Senior Features Editor, TVIn September 2001, Nkechi Okoro Carroll was working at the Federal Reserve Bank of New York.
Her offices were right down the street from the World Trade Center, and after the towers fell, she had to figure out how to “keep one of the world’s strongest economies going,” all while dealing with concerns about “how do we keep our employees safe, and how do we deal with things from the mental health perspective and how do we resume?” she recalls.It was a moment in her career that required a pivot unlike any other.
But then the COVID-19 pandemic broke out, shutting down businesses and forcing everyone to shelter in place across the globe.
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