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Fuming family forced to spend weeks living on garden furniture after DFS lost their sofa

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family claim they have been forced to spend weeks sitting on garden furniture after DFS lost their £3000 sofa. Jessica Glanfield, 37, says DFS has treated her family "appallingly" after they ordered a couch in December and was left out of pocket after it failed to arrive on its March delivery date.After two failed deliveries, the mum decided to storm into the Bristol store which is when the manager revealed part of her order had reportedly been lost in transit.The family-of-three said the company then sent them a "shoddy loan sofa" for the additional ten-week wait, which they claim "stinks of a dirty van". Have you shared a similar experience to Jessica?

Contact us at Monica.charsley@reachplc.com Jessica, from Stroud, Gloucestershire, said: "I stayed at home for the delivery."I earn about £300-400 a day and had to give that income up but that's fine, it's what you'd expect, but then it never turned up."I took another day off work and the same thing happened, it didn't turn up again.

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