Disabled retired Lanarkshire miner overcharged thousands in heating bills wins battle against shameful energy giant

dailyrecord.co.uk:

A retired Lanarkshire miner has won a major battle against an energy giant which overcharged him thousands of pounds for heating bills.

John Walls secured a judgment from watchdog the Energy Ombudsman, which has severely criticised the actions of ScottishPower.

It has been ordered to apologise, pay him £400 compensation and refund overpayments which are believed to total £2500.The Lanarkshire Live app is available to download now.

Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android Disabled John, 77, reported the company to the Energy Ombudsman after his electricity costs almost tripled - despite the installation of a new heating system designed to reduce bills.John, who was forced to use a food bank due to the crippling effect of soaring bills on his finances, said: “It should not have come to this if ScottishPower had done their job properly.