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Charter CFO Says Adding Streaming To Pay-TV And Broadband Will Lower Spectrum Churn, But “Too Early” Yet To Gauge Impact

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A few months into its push to integrate streaming into its pay-TV and broadband packages, Charter Communications remains convinced the strategy is a winning one.

Asked at the Bank of America Media, Communications and Entertainment Conference if streaming integrations have kept Spectrum customers loyal, Charter CFO Jessica Fischer replied, “I’m not willing to call it yet.

I think we’ll get there, I think it will drive lower churn, but it’s statistically today I wouldn’t feel right saying that.” The No.

1 U.S. pay-TV distributor, which operates Spectrum broadband and cable systems, struck a high-profile, new-model carriage deal with Disney in September 2023 after a 10-day blackout of its networks.

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