Barclays urges customers to check this detail ahead of bank account change

manchestereveningnews.co.uk:

Barclays has explained a key rule for its bank accounts after a customer got in touch concerned their account could be closed.

The saver got in touch over X to ask: "If I don't make any transactions in my account for more than 12 months, will it be classified as a dormant or closed account?" Setting out the rules, Barclays explained that a current account would "typically approach the potential risk of what we call 'dormancy' "if it has not been used and has no balance for around 18 months.

The group also issued a call to action for customers to ensure their details are up to date. The bank stated: "If you're worried about your account going dormant and you maybe can't put any transactions through the account, I'd just recommend that you ensure that your address is up to date." Barclays added that this is essential to check "so that we can write to you, should we begin the dormancy process".

The letter will provide some time for the customer to act as the bank will usually "give you a few months" to either contact Barclays or to use the account, so it can then be no longer classified as dormant.