Why I am getting bills from a phone company when I'm not their customer?

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We’re always told to shop around but here’s the sort of nightmare that shows why so many of us stick with the deals we’ve got.

Barry Parr was cold called by a business called Clear Telecoms and offered a cheaper phone package, with 14 day cooling off period.

He agreed to switch to them and passed on his bank details for the new direct debit. His existing supplier BT then offered a better deal and so he cancelled the move.

Five months later, in March 2019, he noticed that Clear Telecoms were taking monthly deductions of around £44 from his bank account.

Read more on mirror.co.uk
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