Wetherspoons barmaid reveals sneaky trick staff used to get customers to spend more money
manchestereveningnews.co.ukA former Wetherspoons barmaid has shared a secret about working at the chain - and it might have made you spend more money. The pub worker revealed the sneaky trick as part of a new documentary about Wetherspoons on Channel 5.
Sophia Nasif, who used to work at Wetherspoons full time, said there was one trick bartenders used to tempt customers into spending more money.
She revealed that when pouring someone a spirit and mixer, she used to offer a ‘double’ before offering a ‘single’. This apparently tempts those buying drinks into opting for the double - and the trick was has been backed by psychologists who specialise in consumer behaviour as well as fellow former exployees of the pub chain. READ MORE: Plans to stamp out fake reviews welcomed by Manchester's food and drink operators Sophia said on Channel 5’s Wetherspoons: How Do They Do It?: “You say the word double so it sticks in their head first.” Fellow former 'Spoons employee George Andrews added: “If you have a gin and tonic for instance, when you came to order that, you would say ‘double or single’ in that order. “It was something that was whispered for me to do because it did help upsell.” Sophia continued: “It worked most of the time because most of the time people would go ‘do you know, why not?
I’ll have a double then’.” Psychologist Kate Nightingale added: “You are going for the easiest, fastest solution, that’s how your brain is designed.
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