Two Walt Disney World annual passholders have sued Disney Parks And Resorts in federal court, the second legal action by the highest tier of holders disgruntled by a reservation system and other new restrictions instituted during Covid.
A similar suit filed against Disneyland is moving forward as the company’s self-declared laser focus on managing and maximizing attendance and profits using new tools developed during the pandemic continues to generate controversy among fans.
Walt Disney Word passes require once unlimited holders to make reservations, a situation plaintiffs say should have been temporary.
And, when attempting to reserve, the suit says, these passholders often hit “blockout dates” and lack of availability that others — like day trippers and tourists — do not. “Platinum Pass holders and Platinum Plus Pass holders cannot make reservations to go to a Disney theme park, even though there are single day passes available for purchase.
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