After several days filled with complaints about excessive fees on the $20 tickets to see The Cure – including complaints from its frontman Robert Smith – a report indicates Ticketmaster will give back some of its fees.
Rolling Stone reports this evening that Ticketmaster is giving a discount on its fees that more than doubled the price of a ticket to see The Cure. “After further conversation, Ticketmaster have agreed with us that many of the fees being charged are unduly high, and as a gesture of goodwill have offered a $10 per ticket refund to all verified fan accounts for lowest ticket price transactions,” Smith tweeted. “And a $5 per ticket refund to all verified fan accounts for all other ticket price transactions, for all Cure shows at all venues,” he added. “If you already bought a ticket you will get an automatic refund; all tickets on sale tomorrow will incur lower fees.” In one screenshot by a fan that circulated widely on the internet, a purchase of four tickets at $20 had a service fee of $11.65 to each ticket, an added facility charge of $10 per ticket, then an order processing fee of $5.50.
That led to a total of $172.10 on four $20 tickets sold for $80. The Cure has been proactive in trying to reduce costs for its fans.
It has eschewed the so-called “dynamic pricing” plan that escalates ticket pricing based on demand. Ticketmaster has been embroiled in controversy for decades over what many fans believe are excessive fees.
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