'The state I found my mum in shows the care system is broken'

manchestereveningnews.co.uk:

A man claims he found his 83-year-old mother fully clothed in a soiled bed after carers failed to get access to her home - because they had the wrong code for the key safe.

John Wright, 61, was confronted with the distressing scene when he arrived to check on his mum at her Sale home, a report by the Local Government and Social Care Ombudsman says.

She had been discharged from hospital following a serious fall. Carers could not get into her home to administer medication and when John arrived to check on his mother what he found what he describes as 'a total nightmare'.

The care company concerned was Acucare Ltd, operating under the franchise Sure Care Trafford. A spokesperson for the company said the director at the time has left and current bosses have no knowledge of the case.