The distrust, dislike and anger of the Grenfell Tower landlords towards its residents led to “a serious failure… to observe basic responsibilities”, an inquiry report has concluded.
The chairman of the Grenfell Tower Inquiry, Sir Martin Moore-Bick, said some occupants regarded Kensington and Chelsea Tenant Management Organisation (KCTMO) as a “bullying overlord” and a “toxic atmosphere” was “fuelled by mistrust on both sides”.
The inquiry's report determined that KCTMO had "lost sight" of its duty to provide residents with a safe and decent home, sometimes perceiving them as "militant troublemakers".
However, the report also stated that there was "no evidence that any decisions directly affecting the design or execution of the refurbishment (completed in 2016) were affected by racial or social prejudice".
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