Sundance Tix Sales Suspended As Fest Site Crashes

deadline.com:

The Sundance Film Festival is still on, but tickets for the Park City shindig aren’t available, at least for now. “Our apologies, but the ticket sale will remain closed for the day,” announced the Robert Redford founded fest online this afternoon after a day of site crashes, lost purchases and a lot of hitting of the return button on a lot of keyboards. “Sales will open back up tomorrow, Friday January 13 at 12:00pm MT,” the Sundance site and social media feeds added.

In the first in-person Sundance in three pandemic filled years and with one week to go before the official 2023 kick-off, problems started early Thursday.

With single ticket sales starting off today, there was a massive amount of traffic on the Sundance site in the early hours of the day, I hear.

Too much traffic clearly. “We experienced a technical issue with ticketing today,” a Sundance spokesperson told Deadline as the site went colder than the winter wind that whips down Park City’s Main Street in January. “Our apologies to those who were impacted.” In terms of impact, would-be film goers found the site slow Thursday to pick tickets and turning to digital slush when it came to checkout and confirmation.