When NHS worker Aneita Lewis reduced her hours to care for her daughter, 4, she never realised she’d be blacklisted from credit and sent a £5,000 tax bill from Inland Revenue.
It led to a year of sanctions and an eye-watering charge for childcare costs she never received – leaving her confused and chasing HMRC for answers.
Aneita was working as a healthcare administrator in 2016 when she had to reconsider her hours. The mum-of-one was working full time and received tax credits and working tax credits to help keep on top of her essential bills.
She claimed childcare through a salary sacrifice scheme offered by the NHS. However, when she changed her hours from 37 a week to 12 and everything changed.
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