Scotland reports shock TripAdvisor Scotland

Scots mum fuming after 'heartless' McDonald's staff refuse to give her bag

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dailyrecord.co.uk

A Scots mum was left fuming after being forced to carry her order in her hands when "heartless" McDonald's staff refused to give her a bag.

The woman, from Edinburgh, claimed she had to ask a local pub for help as she had no other option but to enter the establishment to ask for a bag.

The incident is said to have taken place at the Telford Road branch on February 21 when the mum accidentally clicked the no bad option on the self-service machine.As reported in Edinburgh Live, after collecting the order, she 'realised her mistake' and asked for a bag, only to be refused by staff unless she had the spare 10 pence.

Trying to get the food home as quickly as possible for her disabled mother and children, the woman had been forced to carry it all in her hands, before being helped by a nearby pub.Furious about the incident, the mum shared her frustration on TripAdvisor, writing: "I mistakenly pressed 'no bag' on the self service screens and didn't have an extra 10p to give the staff."I explained it was a mistake and I was refused a paper sack from the manager.

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