Perth Leisure Pool users unsatisfied with cleanliness of the facility

dailyrecord.co.uk:

Perth Leisure Pool users have reported unhappiness with cleanliness at Perth Leisure Pool.While the number of people using Live Active Leisure's facilities has almost doubled customers are showing increased dissatisfaction.Earlier this year councillors shelved plans for the £110 million PH20 project to replace Perth Leisure Pool and Dewars Centre - due to lack of funds - but an increasing number of customers are moaning about uncleanliness at the pool which operators say is "largely" due to the "age of the building and general wear and tear".Perth and Kinross Council's Communities Service Annual Performance Report 2022/23 was put before PKC's Environment, Infrastructure and Economic Development Committee on Monday, May 31.The report showed the number of attendances to pools, indoor and outdoor sport, and leisure facilities had almost doubled from 555,188 in 2021/22 to 1,059,466 in 2022/23 with the closure of Dundee's Olympia Pool increasing the numbers using Perth Leisure Pool by seven per cent.The report stated: "Activities include an uplift in swimming at Perth Leisure Pool, due to the Olympia Pool in Dundee being closed throughout the year, accounting for approximately seven per cent impact on total customer generated income."It also reported an increase in Fitness membership with total membership numbers at the end of March 2023 increasing to 3,709.Following the pandemic most venues have returned to being fully operational with attendance at around 87 per cent of pre-covid levels compared with an industry average of approximately 80-90 per cent.However, while customer usage has increased, satisfaction levels have decreased from 74 per cent in 2020/21 to 58 per cent in 2022/23.