pay at the pump” services at petrol stations. Resolver helped sort out over 2,000 complaints over lockdown – but that’s barely the tip of the iceberg.
However, all hell broke loose this week when drivers began to notice that some petrol service providers, like Tesco and Sainsbury’s, are trialling a £99 deposit when you use the pay at the pump service.
The way this is supposed to work is the money is “temporarily” held on your account (meaning you can’t spend it) until the end of the transaction when the correct amount should be debited.This is actually something that many petrol stations experimented with a few years ago (it bombed).Now the problem – as anyone who has used pay at the pump services will know – is sometimes the machines don’t.
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