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Passengers will 'not be psychologically ready' to come back to the railway, fear transport leaders

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flexible smart season ticket so there is no pressure for passengers to travel to work every day in a post-pandemic world. They are now calling on the Government to pave the way for a roll-out of this new ticket across the network.But leaders fear there are bigger, more subtle obstacles to overcome.At a Transport for the North meeting, Richard George, chairman of the Department for Transport Holdings Ltd, questioned if customers were ready to come back to the railway, adding: "Even if we swept away all the social distancing, are they psychologically ready to come back to the railways?"David Hoggarth, strategic rail director for TfN, told the M.E.N afterwards: "A key theme is lack of confidence."The messaging has been so strong in terms of.

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