NHS Ayrshire & Arran staff forced to restrain patient during life threatening episode

dailyrecord.co.uk:

An investigation has cleared staff at NHS Ayrshire & Arran from wrongdoing — after they were forced to restrain a patient so they could save their life.

The Scottish Public Services Ombudsman (SPSO) said the organisation’s treatment of the patient was of a “reasonable standard” and the likelihood of having to restrain them “had been anticipated.” The case centres around a patient, known only as ‘C’, who raised a complaint about NHS Ayrshire & Arran.It followed an incident during which they were restrained by staff to receive emergency treatment — when they experienced a life-threatening complication of their condition.At the time, the patient was being detained under a Compulsory Treatment Order by the board when the complication arose, necessitating their transfer to an acute hospital site.In their investigation the SPSO said: “C complained about several aspects of this episode including the conduct of the staff when restraining them, the failure by the board to contact or seek appropriate consent for the treatment from their court-appointed welfare guardians, failure to maintain their privacy and dignity, and failure to tend to their comfort or basic hygiene needs.“C also complained about the board’s suggestion that a pattern was emerging of them making unfounded complaints due to them previously complaining about a separate episode of care.”The Ayrshire Live app is available to download now.Get all the local news in your area – plus features, football news and the latest on the coronavirus crisis – at your fingertips 24/7.The free download features the latest breaking news and exclusive stories while you can customise your page with the sections that matter to you.The Ayrshire Live app is available to download now on