A mum-of-five said her family was unable to shower or eat properly for days after not receiving their Personal Independent Payment.
Sarah Brown, who lives with her partner Stephen and five children, was expecting the payment to be sent directly into her bank account on Wednesday morning (June 1).
But she woke up to find it hadn't been paid, Lancs Live reports. She said this left them unable to top up their gas and electricity meters over the weekend - which meant they could not have a shower for days.
She said she wrapped her eight-month-old baby in clothes in their cot so they wouldn't get cold through the night. READ MORE: Ex-escort sells everything she owns to look after mistreated cats The rest of the family went to bed fully clothed in order to stay warm, she said.
Read more on manchestereveningnews.co.uk