Martin Lewis reveals the 'golden' sentence you should use at the bank

manchestereveningnews.co.uk:

Mirror. "If you have put in a formal complaint, and you feel it hasn't been dealt with, you could technically take them to the Financial Ombudsman," Martin said."But I would just get back in touch with them and say: 'This isn't good enough, please can you hurry it up, I don't want to have to take you to the Ombudsman.'"And that is what is key, Martin explained - because banks are charged a £650 case fee for almost all of the complaints people file against them there."If you take someone to the Ombudsman, then banks have to pay a fee."So that's a good incentive."And it works for an awful lot more than just delayed payouts - with the key sentence to use being: "I don't want to take you to the Ombudsman, but please hurry up or I will, because.