A woman was left "horrified" after being grabbed by police and accused of theft when trying to return presents at an M&S store.
Roxana Shirazi says the 'mistake' saw her being confronted by a number of officers in the middle of a busy street. The journalist and author from Bristol visited her local Marks & Spencer branch in Cribbs CAuseway on Satuday, January 8.
She was there to help her friend Roy, 93, return Christmas presents he received from his family. He was hoping to get either a voucher or exchange for a cardigan and jacket. Try MEN Premium now with our amazing New Year offer...
just click here to give it a go She said: "He just wanted to exchange the gifts - which had tags on - but did not have a receipt, as he was embarrassed and didn't want his family to know.
Read more on manchestereveningnews.co.uk