had to use the torch on their phones to safely navigate the park. Organisers say they were experiencing technical difficulties on their opening night, leading to some lanterns being left unlit.They have apologised and promised that refunds or rebooking will be offered to those who missed out on the full experience.
One ticket-holder, who wished to remain anonymous, attended with their partner for a date night. They told the M.E.N: "What was lit was stunning - the quality is quite high - but only about 50 per cent of it was working."None of the staff as we entered warned us about this, and there were no staff as we walked around to explain or to ask about refunds or coming back another night."For such a high price, for only half of it to be.
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