An expert on ITV's This Morning has issued a warning to anybody who shops, or has shopped on ASOS. The online retailer is used by countless shoppers every day, and many rely on it for buying outfits which they need delivered to their homes fast.
But sometimes, parcels can go AWOL, and shoppers are forced to ask for refunds. Consumer expert Alice Beer took calls from shoppers who had questions about missing parcels.
One This Morning caller phoned up upset that one of her ASOS parcels was nowhere to be seen. Alice dished out some simple yet effective advice. READ MORE: Woman instantly gets £125 added to her bank account using 5-minute Martin Lewis tip The first request was from a caller named Carys, who was entitled to a £40 refund from ASOS.
Carys had followed the required steps to return her parcel, but was "aggravated" when she didn't get her money back. However, Alice said the caller only logged the complaint with the courier - and said shoppers must inform the online retailer if they are still awaiting their refund.
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