ITV boss denies 'arrogance' in handling of X Factor's Rebecca Ferguson complaints
ok.co.ukITV boss Dame Carolyn McCall has denied there was an "arrogance" in how the broadcaster handled Rebecca Ferguson 's claims of mistreatment of contestants during her time on The X Factor.
Last week, the Liverpool-born performer, who was a finalist on the ITV singing competition back in 2010, called for media watchdog Ofcom to conduct an investigation into reality TV shows to "ensure the future safety of contestants".
Rebecca posted on her Twitter account a screenshot of an email which she said she sent to ITV and Ofcom in 2021 making a "formal complaint" in relation to the treatment of contestants on reality shows, but said "my concerns appeared to be fobbed off".
In the letter, the singer cited reasons for her complaint relating to contestants being "mentally manipulated and abused whilst having mental health problems" and being "reduced to tears due to pressure/bullying".The singer also added her complaint was in relation to contestants being "forced into contracts without independent legal advice" and having to sign with a management company with "no freedom of choice", reports PA.
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