A non-binary teenager says they were left "humiliated" after being told to leave a Monsoon changing room while trying on a prom dress.
Charlie had been out shopping with a friend when the alleged incident, which is now under investigation, took place at the Birmingham store on Monday, April 11.
The 18-year-old student claims that after picking up a dress, they headed into the dressing room, where a member of staff informed them that "males aren't allowed to try our clothes on".
They told BirminghamLive : "We picked up some dresses and went into the changing rooms' individual cubicles. There's only one area, it's not labelled. "We each went into a cubicle and then as I was putting it on, this voice, which turned out to be a staff member from outside, said: 'Excuse me, males aren't allowed to try our clothes on'."I was set back by that, but not wanting to grossly embarrass myself or draw attention, I complied.
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