A vulnerable gran was left baking on the ground in 31C heat for more than 12 hours waiting for an ambulance after breaking her leg.
Joanne Rutherford, 61, slipped in the grass while watering her garden in Evesham, Worcs. on Tuesday morning when she heard "something crack".
Husband Stewart, 62, heard his wife scream and dialled 999 at 8.33am. He was told an ambulance would be dispatched "as soon as possible".
Stewart, who suffers from angina, waited two hours before calling the ambulance service back and an operator told him they were "extremely busy".
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