The latest figures from the Department for Work and Pensions (DWP) show that in July there were almost 2.8 million people across the UK claiming support through Personal Independence Payments (PIP) and accessing a wide range of additional assistance including Council Tax Reductions, benefit top-ups and free or discounted public transport.
Of that total, 292,231 Scots are now receiving financial support of between £23.70 and £152.15 every week. PIP is paid every four weeks, so that amounts to between £94.80 and £608.60 each month completely tax-free to help with extra living costs.
To help people make a new claim over the phone, the DWP has now amended the online PIP Handbook guide to clarify that “a National Insurance number is not required” to get the process started - it will be needed to complete the claim, but not a necessity for the initial call.
The guidance on GOV.UK also states: “The telephone call can be made by someone supporting the claimant. The claimant must be present so that they can confirm the person supporting them has their permission to make the call.” The guidance for preparing for the telephone call is clear and concise and a good checklist for anyone making a claim.
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