Todd Spangler NY Digital EditorDisney Streaming Services, which operates the Disney+, Hulu, ESPN+ and Star+ services globally, has tapped two tech veterans — Devika Chawla from Netflix and Arun Chandra — for senior roles.Chawla (above left) joins Disney Streaming next week as senior VP of lifecycle engineering, after a decade of building out Netflix’s global customer communication products and teams.
Most recently, she served as director of engineering, messaging and contact, at Netflix.Chawla will lead Disney’s initiatives to “optimize customer journeys, interactions and retention” for Disney+, Hulu, ESPN+ and Star+.
In the role, she will head strategy and road map for all global customer communication, working closely with the group’s data team along with business and regional leadership in EMEA, LATAM and APAC regions.
Chawla will report directly to Sean Curtis, senior VP of services and data engineering at Disney Streaming. Chandra (above right) joins Disney Streaming this week as senior VP of viewer experience.
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