EXCLUSIVE: Disney has raised serious concerns about new UK laws that will require it to send contract renewal notices to Disney+ users and allow customers to “game” the streaming service without paying.
The U.S. media giant said the UK government’s draft Digital Markets, Competition and Consumers Bill was attempting to “micro-manage” the way subscription streamers interact with their customers.
In its current form, the legislation will require streamers to send “reminder notices” to customers every six months to make them aware that they remain subscribed.
Disney said that it already provides “timely and clear notice” of a recurring fee and makes it easier for users to cancel their contract than subscribe in the first place.
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