Dad buys £1,200 Apple MacBook Pro from Amazon and gets sent dog food instead

dailyrecord.co.uk:

A dad ordered a £1,200 Apple Laptop from Amazon and received dog food instead. Alan Wood, 61, was left befuddled when his daughter's Christmas present was replaced by two boxes of Pedigree Chum, reports Wales Online.

The 61-year-old splashed the cash for his child's Christmas by purchasing a MacBook Pro. He ordered the product on next-day delivery last month, but was left stunned when it arrived.Alan said: "You can imagine the look on my face when I opened dog food instead of a MacBook Pro that cost me over £1,000.

At first I was confident the mix-up could be resolved, but after speaking to Amazon customer service, they said they couldn't help me."That was unless I returned the laptop, which I never received, and even when I sent the dog food back to the warehouse, that made no difference.

I've spent over 15 hours on the phone to them, spoken to managers and been transferred to different department time and time again.