Rochdale council has been ordered to waive more than £7,000 in care fees after failing to provide adequate support to a ‘vulnerable’ man who was ‘unable’ to manage his own finances.
An ombudsman’s investigation found the authority’s failings not only led to ‘Mr Y’ - who has autism, depression, anxiety, and short-term memory issues - racking up a ‘significant debt’, but also caused him distress.
A scathing report says the council had been aware of Mr Y’s inability to manage his finances and paperwork since 2015, yet ‘had not done enough’ to put adequate support in place’.
This, it adds, had left him with a large debt which was ‘primarily of the authority’s making’. The council must now forgo £7,558.17 in charges dating back to October 2016.
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