Britain’s kindest plumber has just claimed a ‘local hero’ award — and netted a £1,000 bonus in the process. James Anderson, 52, won plaudits earlier this year when he bought a freezing family £170 worth of food and energy.
On a routine call-out, James, from Burnley, was so shocked to see the poverty the family were living in, he decided to act. “You walk in and you’re talking to them, and you can see your breath while you’re talking to them,” he said at the time. “They’ve got children there. “They’re confused because they don’t know what’s going on.
The children are like: ‘Why is this happening? Why am I cold? Why can’t my mum and dad keep me warm? Why can’t they put the boiler on?
Why can’t they give me a meal.’" READ MORE:'We feel binned off': Families forced to cancel holidays and police called after easyJet IT failure James’ firm, DEPHER, which stands for Disability and Elderly Plumbing and Heating Emergency Repair, started out in 2017.
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