Bosses at Dumbarton's Baxter View affirm commitment to improvements after whistleblower's concerns

dailyrecord.co.uk:

Bosses at a Dumbarton sheltered housing complex say they are committed to improvements, after a whistleblower highlighted concerns over thefts and a cyber attack.Baxter View in Garshake is operated by Cornerstone Community Care, a national organisation, which is a registered charity.A former staff member contacted the Lennox over the quality of care, saying that a cyber attack left sensitive information about vulnerable adults and staff exposed.She claimed that there were incidents of theft from residents and staff areas, and also claimed that the building was falling into disrepair.The whistleblower, who left her role after four years in February, said: “We had a cyber security attack that cause all the systems to go down and a lot of sensitive information on vulnerable adults and staff exposed to a third party.“The building is in complete disarray as repairs are barely carried out.

There are holes in walls, carpet coming up, locks not working and windows smashed. A lot of which have been this way for over a year.“We have had thefts from vulnerable adults, both money and personal belongings.

And the theft of staff property and money from the office and staff room.“As staff we were often working 10, 12 or even 14 hour shifts without a proper break.“And there were regular issues with the pay system, which caused us to be underpaid - and then taxed heavier when that was made up.”She added that the stress left her constantly unwell and tired, and forced her to resign.The former staff member continued: “It’s been horrible as I had very strong relationships with the people I looked after.“Although it was a professional relationship I cared for them and classed them as friends.“But I could no longer work there as their needs