The latest statistics from the Department for Work and Pensions (DWP) show that 661,620 Personal Independence Payment (PIP) assessments were conducted over the phone between February 2022 and January 2023.
The figure accounts for 66 per cent of all assessments and includes new claims, award reviews and change of circumstances. Data shared last year by the DWP, shows that 69,570 (7%) of all assessments conducted over that same period were done in-person through a face-to-face consultation.
There were also 179,390 (18.1%) paper-based assessments and 69,140 (7%) completed over a video call. It's important to be aware that Adult Disability Payment (ADP) has replaced PIP for new claimants living in Scotland.
Existing PIP claimants will be transferred to the devolved payment by the end of 2025, however, the consultation process is slightly different and face-to-face assessments will only take place if necessary or at the request of the applicant - find out more here.Below is everything you need to know about PIP assessments - whatever the format.If you are invited to attend a PIP assessment - as part of a new claim or an award review - it could be in-person, over the phone or by video call.
Read more on dailyrecord.co.uk