Avanti West Coast has been found to be the most unreliable train operator, according to data from the Office of Rail. The service took over operations from Virgin Trains in 2019, and was found to cancel 14.9pc of services in the month from July 24, the worst of any train operator.
The overall score for all services in that period was 4.9pc. Strikes in disputes over jobs, pay and conditions have caused a surge of cancellations in recent months.
Cancellations scores reflect the percentage of services that are either fully or part-cancelled. READ MORE: Despair, 'disrespect' and £2,500 to give up your room...
inside Manchester's fresher housing crisis The industry’s cancellations score as a whole during the 12 months from August 2021 to August 2022 was 3.7pc.
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