out-of-hours.” A spokesperson for NHS Greater Glasgow and Clyde said: “We are aware that a patient was asked to attend the Royal Alexandra Hospital on June 12.“Our lead nurse has investigated this and has since spoken to the patient to apologise that her care on that day fell below our normal high standard.“We would like to apologise once again and assure her action has been taken to make sure this does not happen again.“We continue to work positively with the Hospitalwatch group on a regular basis to address any concerns they may have and ensure good communication about services.“It is important that for a life-threatening emergency you should always call 999 or go directly to A&E.“If you are unsure of the treatment you require you can.
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