dailystar.co.uk
68%
161
TUI passengers 'treated like caged animals' after being trapped on tarmac for 6 hours
TUI for allegedly treating them like "caged animals" and "prisoners" after they were trapped on a plane for six hours before take off. Furious travellers claim they were told "lie after lie" as they were shifted around the departure lounge, reportedly given false leaving times and then made to sit on a plane without necessities during a nine-hour delay at Manchester Airport.Passengers said they ran low on milk for their babies, nearly suffered panic attacks and were "physically sick" due to the traumatic wait on September 28. READ MORE TUI passenger forced to 'expose intestine' in smelly plane loo 'leaking urine' They were meant to set off at 6.55am but a string of delays followed as passengers were told to ignore boarding calls, before being made to rush onto an aircraft for an emergency slot to Larnaca, Cyprus.But the "catastrophe" didn't see them depart until around 4pm that day.Melissa, who belonged to a party of 12, claimed TUI failed to announce that their friend had a nut allergy.She said: "Absolutely ridiculous, we lost an afternoon at our villa we booked for our friends 30th and table bookings."Also to add to it, one of our party has a nut allergy and they didn’t announce it till hours into being sat on the plane when someone opened some nuts and we had to ask them not to open them!"Nicholas Labocha said his family had to rely on the "kindness" of others including a passenger named Mandy, to give spare water to his kids Theo and Elsie.The dad, from Telford, Shropshire, said: "We were becoming increasingly concerned that we hadn’t packed enough formula for the baby milk and the kids were becoming more and more agitated.
