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Meet Greater Manchester's Christmas Heroes - working on the frontline this festive season
hereWhile Tania will be mostly answering emails from often desperate members of the public who need help over Christmas, Andy Smith will be answering the phone.“For me being here is in part about giving, to give back to people,” the volunteer told the M.E.N.“People need somebody to talk to, and I’m happy to listen and try and give them a sense of warmth for that short period of time we’re on the call with them.”“While most of the country enjoys the festivities of Christmas Day, it’s important that we are on hand in case of an emergency,” says Louis Edmonds, an emergency medical technician for North West Ambulance Service.He’s working today until 6pm, responding to 999 calls with his paramedic colleague.“We’ll be caring for a variety of
