Postal Service data shows workers “routinely” changed delivery information and concealed delays in order to falsely boost the agency’s performance statistics, according to a new report.
With more packages due to the coronavirus and cost-cutting moves implemented by the postmaster general, workers allegedly used false tracking scans to boost their performance metrics, the Washington Post reported Thursday.
The report relied on interviews with anonymous USPS workers and internal agency data obtained by the Post.The workers said they were pressured by their superiors to scan items in a way that made it seem like they had gone out for delivery, when they hadn’t.
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