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ASOS explains what happens to returned clothes – and they're not binned
ASOS returned items end up? We've finally learned the truth. You don’t need to worry about the unwanted goods being wasted or thrown into landfill – even if they are faulty.On its Instagram page, the retailer told its 11.2 million followers how goods are either fixed, cleaned, repackaged, repurposed or recycled.In a video, Senior Creative Jess Cheng said: “Where do our returns go? Spoiler alert – it’s not landfill”.The ASOS employee then went on to describe the three-step process each item goes through when it's returned.