The heartbroken parents of a teenager who died while on holiday in Magaluf are demanding for more support for bereaved families following their 'traumatic' experience.
Thomas Channon, 18, was at a Majorca resort with friends celebrating his A-levels when he died after falling seven floors over a two-foot-wall, Wales Online reports.
Appearing on BBC Wales Radio yesterday (November 30), his parents Ceri and John described the support they received over the 2018 tragedy as "an absolute nightmare".
During one "horrendous" situation, Ceri was played Abba music down the phone as she was on hold to the British Consulate trying to find out more information on her son's death.After campaigning to ensure similar experiences are prevented following
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