Fuming DFS customer waited six months for £3.2k sofa to show up damaged
dailystar.co.ukREAD MORE: Mum left disgusted after 'finding two beetles' in BLT she bought from Sainsbury's The furniture eventually made its way to her home in Biddulph, Staffordshire, in June - but was too big to fit through her front door, and so had to be sent back, the Mirror reports.
The items were finally brought back again in July, but Carol wasn't happy when her order turned up. She now claims the items were damaged, saying one of the chairs was ripped and the material was wrinkled, making it uneven.Carol said: "At the start of July he brought it in and I said that was the wrong one."I gave him my order number and he thought it was at the back of the van."He had to move a few bits - all the furniture was put on top of it.
It should've been taken to pieces but they took it to pieces on the road."They brought mine in and set it all up. It didn’t look like a new three piece."It had been in the back of the van with all the furniture on top of it.
The arm on the chair is all wrinkled and flat - and the settee on the right hand side is ripped.”Carol complained to DFS, who agreed to send round an inspector on July 15.However, much to her dismay, she claims the inspector never showed up.Carol added: “When you’ve paid that much money, the service shouldn’t be poor.
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