workers in their own homes using webcams.Staff say the installation of cameras for remote workers is a “Big Brother” tactic and fear the technology could be open to abuse.Webcams are being sent out this Thursday to thousands of Scottish staff who work for Teleperformance –the largest contact centre company in the world.Teleperformance will be able to access live footage of an employee’s home work station – potentially a living room kitchen or bedroom.In a statement, Teleperformance said workers “opt in” to switch on the cameras but an internal memo, seen by the Daily Record, states camera access is “mandatory” for random visual checks of workers.It is also “mandatory” to allow “random” demands for access for “detection of a third person.
Read more on dailyrecord.co.uk