death information Love

Bank mistakenly axed customer's account after thinking he was dead

Reading now: 681
dailyrecord.co.uk

A bank have mistakenly axed a client’s account after they thought he was dead, meaning they closed his account and cancelled all direct debits.

High street bank Lloyds wrongly closed John Hill’s accounts and he only made the discovery when he got emails from her energy providers.

Mr Hill was unable to access his money for more than a week before Lloyds rectified the situation and restored his accounts.

They have suggested an amount of £525 as compensation and apologised for the error. The said the cause was a mix up about an alert stating that ‘John Hill’ had passed away.

Read more on dailyrecord.co.uk
The website celebsbar.com is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.

Related News